Noticeably, there were several problems after the Windows update where they Logitech keyboard fails to register some keys or doesn’t respond at all. There are several workarounds with this issue but before you move on to implementing them, make sure you check out the tips below:
Make sure that the wireless receiver is correctly plugged into your computer in the correct port.The batteries in your wireless keyboard should not be depreciated and should be in a working condition.The USB connection device should not be plugged into a USB root hub. It should be directly connected to the computer.There should not be interference of Radio Frequencies from other sources near your computer.
Solution 1: Troubleshooting if the Keyboard is not functioning
If all the above tips hold, you should check if the keyboard is working on another computer or laptop. If the keyboard works perfectly on another computer, it probably means that there is some software conflict on your device or the ports are not functioning properly. If the keyboard doesn’t work on another computer, it probably means the problem lies with the device itself. Make sure you go through the tips listed above again. Also, try plugging the USB dongle receiver of the keyboard in and out and see if this makes any difference.
Solution 2: Removing Logitech Software
Logitech products often come with Logitech software which proves to be a bridge between the software and the hardware. It lets you bind keys, update the firmware, set macros, control lighting, or simply help in pairing the devices. It is possible that the software in your computer isn’t working as expected and in turn, causing conflicts with the hardware. We can try reinstalling the software and see if this does the trick.
Solution 3: Uninstalling/Disabling Third-Party Antivirus Software
All Antivirus software constantly monitor your computer’s activity which also includes external devices connected to the computer. With that being said, there are cases where the antivirus conflicts with Logitech software rendering it useless for pairing. You can check our article on How to Disable your Antivirus. We have listed the ways on how to disable the software by covering as many products as we can. Some specific Antivirus which was noted to cause the problem were Comcast Constant Guard. Nonetheless, you should disable your antivirus software no matter what it is. After disabling your Antivirus, restart your computer and see if this made any difference. If it didn’t, feel free to enable the antivirus software back on. Note: Disable your antivirus software at your own risk. Appuals will not be responsible for any damage caused to your computer.
Solution 4: Restarting HID Human Interface Service
HID Human Interface Service enables the generic input access to Human Interface Devices (HID). This activates and maintains predefined keys on your keyboard, mouse, remote controls etc. Anything with human input, this software is responsible to manage it. This software is specifically known to fix problems with hotkeys on Logitech keyboards such as Volume up and down, next track etc. We can try restarting it and see if this does the trick.
Solution 5: Disabling Filter Keys
Windows ease of access provides several functionalities to help the user in using the computer. One of these functionalities is called “Filter Keys”. If you are getting a slow response from your keyboard or you have to deliberately press each key for a long period of time, this solution will fix the problem for you.
Solution 6: Refreshing Keyboard Drivers
We can now try reinstalling the default drivers for your keyboard by uninstalling them from the device manager and restarting your computer. When you restart your computer, the computer automatically detects the hardware connected and since there are no drivers installed for the device, it installs the default drivers. This might solve the problem if you have faulty drivers installed.
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