However, there are other contexts where the error can appear and they are all related to errors related to Windows Store. From what we gathered, this error has increased in frequency after a certain Windows 10 update and might sometimes be caused by the upgrading process to Windows 10. If you’re currently struggling with the same “ms-windows-store:PurgeCaches, this article will deliver a series of reliable troubleshooting guides. Below you have a collection of methods that other users in a similar situation have used to resolve the issue. To ensure the best results, please follow the methods below in order until you follow a method that enables you to either fix or circumvent the issue. Let’s get to it!
1. Enable the License Manager Service
This issue can also occur if your License Manager Service is disabled. This is caused by a third-party tweaking program or optimization software. It will disable this service and then your Windows Store will stop working and throw this issue. To fix this we have simple steps for you, follow these:-
2. Repair permissions via Registry Editor
Since the error is mostly occurring because Windows is unable to reset the app cache, we can circumvent the issue with a registry workaround. Here’s a quick issue on fixing the ms-windows-store:PurgeCaches error by repairing the Packages permissions using Registry Editor: If you’re still encountering the same “ms-windows-store:PurgeCaches error, continue down with Method 2.
3. Use Windows Store Troubleshooter
This solution was suggested by a Microsoft professional and it helped plenty of people, unlike other generic responses users usually receive. This solution is quite helpful as you will first run the inbuilt Windows Apps troubleshooter which will try to identify and solve the error. After that, you will try to run a Powershell command which tries to reregister your Windows Store app. Follow the instructions carefully:
The next part of this solution consists of running this PowerShell command which will reregister the Windows Store. Make sure no Windows app updates are running in the meantime.
4. Update Windows
The thing is that many people only started to experience the error after a certain version of Windows has been released. Luckily, folks who had issues with that build were relieved to find out that a new build was soon released which managed to deal with the problem efficiently. The point is that you should install all pending updates on your computer and see if the problem has been resolved.
Alternative
5. Reinstall Windows Default Apps Using PowerShell
This method is somewhat advanced as it involves plenty of details and its implementation can be lengthy. However, if you follow the instructions carefully, you will probably end up with a properly working Windows Store service simply by reinstalling the Windows default apps. Now that you have performed these steps, it’s time to use Powershell to effectively reinstall these apps. This is probably the easier part of this method so consider yourself almost there.
6. Use a New Account to Fix Things
This unusual trick has saved several users from losing their minds over this problematic error. It appears that, even though Windows Store and wsreset appear to be not working on your account, they sometimes do work on a new account, and running wsreset fixes Windows Store for both users! This is easy to do so make sure you don’t skip this solution!
7. Reset Permissions
In some cases, certain permissions might need to be reset to the Windows folders to get rid of this issue. To do that:
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