This is really a very terrible problem as the gamers are unable to play the games as the PS5 randomly shut down and forces you to charge the controller randomly. Therefore, our experts have investigated the problem deeply it turned out that the problem occurs due to multiple reasons. So below have a look at the list of causes that leads to the PS5 controller not charging problem.
What Causes the “PS5 Controller not Charging” issue?
Charging cable: You are unable to charge your PS5 Controller with a charging cable if it is a faulty or damaged USB cable. You can’t check if it is damaged or not with your naked eye, as this issue is due to internal wiring.Cable connection: Another possible reason for the issue is due to missing the connection of the cable between the console and the controller. If you have done such a mistake then power between them cannot be transferred.Battery Problem: As you know, the PS5 has a battery inside it, and it is unremovable because it is fixed. If the battery of PS5 gets dead then also you can face no charging issue in PS5.Console issue: If the console cable is faulty or damaged or the console port is damaged then also you are unable to charge your PS5 controller.Firmware issues: If you have any pending firmware updates then it causes the PS5 not to function properly and leads to the charging problem.Internal faults: Due to inner damage of the Console, or sometimes internal wire damage you may encounter lots of issues and not charging is also one of them. It happens when your console drops from the height, or your console fell into the water.
So, as you know the most common causes behind this issue, here are the most effective solutions to fix this issue.
Check PS5 Charging Cable
Sometimes due to a faulty or damaged USB data cable, your PS5 DualSense Controller is unable to get charged. As this controller is completely reliant on charging, you need to charge the PS5 controller to keep playing your favourite game.
Check PS5 is in Rest Mode Or Not
Many users claim that they try all the solutions and still face the same problem because they are using a USB cable while their PlayStation is in rest mode. Make sure that your PS5 DualSense Controller is not in rest mode while charging. Follow the steps to disable rest mode:
Check the Charging Port
If your charging cable is fine and you are still facing the issue then it might be caused by the PS5 charging port. Sometimes dirt or dust present in the charging point does not allow you to charge PS5 so it is recommended you follow the given instruction and fix this issue: Once you have done then check whether your PS5 is charging properly or not, if you still face the same problem then move on to the next solution.
Use PS5 Charging Station
The best and easy way to charge your PS5 DualSense Controller is to charge it with a PS5 charging station. Charging with a PS5 charging station does not require any cable or wire to charge. This PlayStation fixes all your problems regarding the not charging issue. But in case this solution also doesn’t work for you then move on to the next effective solution.
Update Your PS5 Firmware
If you have a spare controller then update your PS5 system software as this can fix your issue. This process will update your firmware automatically. So, follow the given instruction to do so: Now, wait for a while so that your system can check for an update. If any latest update is available then your system will automatically update. Make sure while updating your PS5 don’t get off.
Charge PS5 Controller using a PC
Charging your PS5 using a PC or laptop is a temporary solution this is used by many gamers. They claim that this solution works effectively for them. You just need to connect your PS5 to your PC or laptop with the help of a USB-C port and check whether the controller is charging properly or not. This solution is temporary but it is totally safe.
Reset Your PS5 Controller
If you try all the possible ways to fix PS5 not charging issue then it is worth giving a try to this solution as this will possibly help you to solve changing issue. Sometimes your PS5 controller gets malfunctions and resetting it solves all the glitches and bugs that cause various issues. So, try the steps given to reset your PS5 controller:
Visit Customer Support Center
If none of the solutions works for you then it is recommended you raise a ticket on the PlayStation Official Website regarding this issue. Or you can also go to the nearest Sony Service Centre and ask them to repair your PS5 controller. They will definitely fix this issue. It is estimated that after following all the solutions given you are now able to fix the PS5 controller not charging issue and charge it without any problems.
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